Terms of service

Last updated: September 24, 2026

Welcome to Mandir Decors by Artica.

These Terms of Service (“Terms”, “Terms of Service”) govern your access to and use of the Mandir Decors by Artica website and your purchase of products from our online store.

By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Our Store

Mandir Decors by Artica is an online retail brand offering decorative products for home mandirs and devotional spaces, including items such as mandir accessories, singhasans, idol accessories, decorative items, and related products.

Throughout these Terms, “we”, “us”, “our”, and “Mandir Decors by Artica” refer to the business operating this website.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website to engage in fraudulent, abusive, or unauthorized activities.

If you are placing an order on behalf of another person or entity, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to display our products, images, descriptions, dimensions, colours, and other information as accurately as possible.

However:

  • Actual colours may vary slightly depending on your device's display settings, lighting, photography, and production variations.

  • Minor variations in finish, texture, colour, or craftsmanship may occur.

  • Product dimensions are provided as a guide and may have minor manufacturing tolerances.

  • Decorative products may have handmade or finishing variations that do not necessarily constitute defects.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Discontinue products without prior notice.

  • Modify product specifications or designs.

  • Refuse or cancel an order where a product is unavailable or cannot reasonably be fulfilled.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the applicable payment method, subject to the applicable refund process.

5. Prices

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

We reserve the right to correct pricing errors. If a product has been listed at an incorrect price due to a technical or human error, we may cancel the affected order and provide an appropriate refund for any amount already paid.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Shipping restrictions

  • Duplicate or unusually large orders that cannot reasonably be fulfilled

  • Technical or operational errors

If an order is cancelled after payment has been received, the applicable amount paid will be refunded.

7. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Full name

  • Mobile number

  • Email address

  • Complete shipping address

  • PIN code

  • Any other information necessary for successful delivery

We are not responsible for delays, failed deliveries, returns, or additional delivery charges caused by incorrect, incomplete, or inaccurate information provided by the customer.

8. Payments

We use third-party payment service providers to process payments.

Available payment methods may include online payment methods such as UPI, debit cards, credit cards, net banking, wallets, or other methods made available at checkout.

We do not generally store complete payment credentials such as your full card number, CVV, or banking passwords on our own systems.

Payment processing is subject to the terms and policies of the relevant payment service provider.

9. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer at checkout.

Estimated delivery timelines may vary depending on:

  • Customer location

  • Product availability

  • Courier service

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Events beyond our reasonable control

Any delivery timeline displayed on the website is an estimate and should not be treated as an absolute guarantee unless expressly stated otherwise.

Once an order has been handed over to the applicable courier or shipping partner, delivery is subject to the courier's processes and conditions.

For detailed information regarding shipping, please refer to our Shipping Policy.

10. Returns, Refunds, and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Refund and Return Policy.

Customers should review that policy before placing an order.

Certain products may be subject to specific return or exchange conditions due to their nature, condition, customization, hygiene considerations, or other applicable restrictions.

11. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, incomplete, or different from what you ordered, please contact us within the period specified in our Refund and Return Policy.

We may request photographs, videos, packaging details, order information, or other reasonable evidence to assess the issue.

Where appropriate, we may provide a replacement, refund, exchange, or other resolution in accordance with our applicable policies.

12. Promotional Offers and Discounts

From time to time, we may offer discounts, promotional codes, sales, or other promotional offers.

Unless otherwise specified:

  • Promotional offers cannot be exchanged for cash.

  • Multiple promotional codes may not be combined.

  • Promotional offers may have specific eligibility requirements.

  • We reserve the right to modify or withdraw a promotion at any time.

  • Promotions may be subject to product availability and specified validity periods.

The specific terms displayed with a promotion will apply to that promotion.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our website, servers, accounts, or systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the security or operation of the website.

  • Scrape, copy, reproduce, or commercially exploit website content without permission.

  • Use our website to conduct fraudulent transactions.

  • Impersonate another person or entity.

  • Submit false, misleading, abusive, or unlawful information.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

14. Intellectual Property

All content on this website, including but not limited to:

  • Brand name and logos

  • Product photographs

  • Product descriptions

  • Graphics

  • Website designs

  • Text

  • Videos

  • Marketing materials

  • Original artwork

is owned by or licensed to Mandir Decors by Artica and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without our prior written permission.

15. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to us, you represent that:

  • The content is your own or you have the necessary rights to submit it.

  • The content does not violate another person's rights.

  • The content is not unlawful, defamatory, abusive, misleading, or fraudulent.

By submitting content to us, you grant us permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that we reasonably consider inappropriate, unlawful, misleading, or inconsistent with these Terms.

16. Third-Party Services

Our website may use third-party services, applications, platforms, payment providers, analytics tools, advertising services, and shipping partners.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

We are not responsible for the independent acts, omissions, policies, or technical failures of third-party service providers, except where liability cannot lawfully be excluded.

17. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Completely secure

  • Free from bugs or technical issues

The website may occasionally be unavailable due to maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.

18. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We make reasonable efforts to ensure that product and website information is accurate, but we do not guarantee that all information will always be complete, current, or error-free.

Nothing in these Terms excludes any consumer rights or protections that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Mandir Decors by Artica will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Our liability in relation to a particular order will, to the extent permitted by law, generally be limited to the amount actually paid by the customer for the affected product or order.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mandir Decors by Artica and its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of the website

  • Your misuse of our products or website

  • Your violation of another person's rights

  • Information or content submitted by you that violates applicable law or third-party rights

21. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

These circumstances may include natural disasters, floods, fires, epidemics, pandemics, government restrictions, strikes, transportation disruptions, courier disruptions, internet or telecommunications failures, war, civil disturbances, or other unforeseen events.

22. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer protection laws and other mandatory legal provisions, disputes relating to these Terms or transactions with Mandir Decors by Artica shall be subject to the jurisdiction of the competent courts having jurisdiction over our business location.

Nothing in this section is intended to restrict any rights or remedies available to consumers under applicable law.

23. Changes to These Terms

We may update or modify these Terms from time to time.

Any updated Terms will be posted on this page with a revised “Last updated” date.

Your continued use of our website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

24. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Mandir Decors by Artica
Email: mandirdecorsbyartica@gmail.com
Phone: +91 8171927740
Address: Shop No. 10, Artica Zari Center, near Kanthi Mata Mandir, Opposite Ladies Park, Meerut, Uttar Pradesh, 250001, India

By accessing our website, purchasing our products, or using our services, you acknowledge that you have read and understood these Terms of Service.